Detect market trends before they become market threats
You're spending thousands monitoring social media, yet you're still missing crucial signals.
We detect early threats and influencers automatically, before they cost you money.
Great brands inspire great communities.
Our clients: Luxury - Automotive - Retail
Act smarter: get a clear synthesis of what your customers say
Identify critical pain points from your customer feedback
Discover key influencers already engaged with your brand
Convince your organisation to act with robust data and useful KPIs
Brand managers
Discover insight about your true brand perception directly from feedback of your customer and enthusiast communities. This comprehensive intelligence empowers you to anticipate market trends and proactively shape your brand strategy.
Customer Experience managers
Identify specific pain points and delightful moments within the customer journey by analyzing raw, unsolicited feedback from forums and online communities. This authentic Voice of the Customer enables you to prioritize customer experience improvements based on what truly impacts users.
They are talking about us
Adopt Synopsis now
You can't afford to invest in the wrong priorities. You shouldn't rely on guesswork when your customers are speaking loud and clear. You don't have time to read thousands of feedback lines.
Synopsis gives you clarity and speed, so you can act fast, align teams, and make smarter decisions.